Terms & Conditions

Effective Date: November 3, 2026

Welcome to SWAT Roofing & Contracting. These Terms & Conditions (“Terms”) govern your access to and use of https://swatroofing.com/ (“Website”) and certain communications and interactions with SWAT Roofing & Contracting (“SWAT Roofing,” “we,” “us,” or “our”).

By accessing or using our Website, you agree to these Terms. If you do not agree, please discontinue use of our Website.

These Terms should be read together with our Privacy Policy, which explains how we collect, use, and protect personal information.

1. Website Use

Our Website provides information about SWAT Roofing’s roofing, restoration, inspection, and related contracting services.

You agree to use the Website only for lawful purposes and in a manner that does not interfere with its operation or the experience of other visitors.

You may not:

Use the Website for fraudulent or unlawful purposes.
Attempt to gain unauthorized access to our systems or information.
Introduce malicious software or interfere with Website security.
Copy or distribute Website content without appropriate authorization.
Submit false, misleading, or fraudulent inquiries.

We reserve the right to restrict access to the Website when necessary to protect its security and functionality.

2. Roofing Services, Inspections, and Estimates

SWAT Roofing provides roofing inspections, repairs, replacements, storm damage assessments, and related contracting services.

Information provided through our Website is intended for general informational purposes and does not constitute a binding quote, warranty, or contractual commitment.

All inspections, estimates, project schedules, pricing, payment obligations, and warranties are subject to the terms of any applicable written service agreement.

Submitting a request through our Website does not guarantee an appointment, service availability, or acceptance of a project.

In the event of a conflict between these Website Terms and a separately executed service agreement, the executed service agreement will govern the applicable roofing or contracting services.

3. Insurance Claims and Financing

SWAT Roofing may assist customers with documenting property damage and communicating information relevant to insurance claims, as permitted by applicable law.

We do not guarantee insurance claim approval, coverage determinations, or specific reimbursement amounts.

Insurance coverage and claim decisions remain the responsibility of the applicable insurance provider.

Any financing options offered through third-party providers are subject to separate terms, eligibility requirements, and approval processes.

4. Customer Communications

When you contact SWAT Roofing by phone, email, Website form, text message, or another communication channel, we may respond to your inquiry using methods permitted by applicable law.

Communications may relate to:

Roofing inspections and appointment scheduling
Service inquiries and estimates
Project coordination and updates
Customer support and follow-up communications
Billing and administrative matters
Other requested services

Providing a phone number or submitting a general Website inquiry does not, by itself, constitute consent to receive marketing text messages or automated marketing calls.

Where required, SWAT Roofing obtains the appropriate consent before sending automated or promotional communications.

5. SMS Messaging Terms & Conditions

Program Name: SWAT Roofing & Contracting SMS Communications

SWAT Roofing offers SMS communications to customers who have provided the applicable consent to receive text messages.

Depending on your consent and the services requested, SMS communications may include:

Appointment confirmations and reminders
Roofing inspection scheduling
Estimate and project updates
Service notifications
Customer support and follow-ups
Promotional messages and special offers, where separately authorized

SMS Consent

By affirmatively opting in to receive text messages from SWAT Roofing, you consent to receive SMS messages at the mobile number you provide, consistent with the scope of your consent.

Consent to receive marketing text messages is not required as a condition of purchasing any products or services.

Consent to receive informational or transactional messages does not automatically authorize promotional or marketing messages.

Message Frequency

Message frequency varies based on your appointments, service requests, project status, and communication preferences.

You may receive recurring messages when you have enrolled in an ongoing messaging program.

Message and Data Rates

Message and data rates may apply.

Your wireless carrier may charge applicable messaging and data fees. SWAT Roofing is not responsible for charges assessed by your mobile carrier.

SMS Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to a text message from SWAT Roofing.

After opting out, you may receive a final confirmation message acknowledging your request. No further messages will be sent under the applicable messaging program unless you subsequently provide new consent or communications are otherwise permitted by law.

SMS Help and Customer Support

For assistance, reply HELP to any SMS message from SWAT Roofing.

You may also contact us through:

Contact Form: https://swatroofing.com/contact-us/

Phone: (817) 501-8660

Carrier Disclaimer

Carriers are not liable for any delayed or undelivered messages.

Message delivery is subject to your wireless carrier’s network availability, technical limitations, and other factors outside SWAT Roofing’s control.

SMS Privacy

SWAT Roofing respects your privacy and protects your mobile information.

We do not sell, rent, or share mobile phone numbers or SMS opt-in consent information with third parties or affiliates for their own marketing or promotional purposes.

Authorized messaging service providers may process information solely as necessary to deliver messages and support our communications.

For additional information, please review our Privacy Policy.

6. Call Recording and In-Person Appointment Recording

SWAT Roofing may use call recording, conversation monitoring, and appointment recording technologies, including Rilla or similar systems, to support legitimate business operations.

Where such technologies are used, recordings may support:

Quality assurance and employee training
Customer service improvements
Documentation of project discussions
Verification of estimates and service recommendations
Communication accuracy and dispute resolution
Internal operational improvements

Recording and monitoring will be conducted in accordance with applicable federal and state laws.

Where required, we will provide appropriate notice and obtain necessary consent before recording calls or in-person conversations.

Recordings may be stored and processed by authorized service providers consistent with our Privacy Policy.

7. Privacy and Personal Information

Your privacy is important to SWAT Roofing.

Information collected through our Website, contact forms, telephone communications, text messages, or service interactions is handled in accordance with our Privacy Policy.

Our Privacy Policy explains:

What personal information we collect
How information is used
When information may be shared
How we protect personal information
Your privacy choices and available rights

Please review our Privacy Policy for additional details.

8. Intellectual Property

Unless otherwise stated, Website content, including text, graphics, logos, images, designs, and other materials, is owned by SWAT Roofing or used with appropriate authorization.

You may view and use Website content for personal, noncommercial informational purposes.

Unauthorized reproduction, distribution, modification, or commercial use of Website materials is prohibited without prior written authorization from the applicable rights holder.

9. Third-Party Links and Services

Our Website may contain links to third-party websites, financing providers, scheduling platforms, insurance-related resources, or other external services.

SWAT Roofing does not control and is not responsible for the content, privacy practices, or terms of third-party websites.

Your use of third-party services may be subject to their separate terms and privacy policies.

10. Website Information and Availability

We make reasonable efforts to provide accurate and current information on our Website.

However, Website content may contain errors, omissions, or outdated information, and we do not guarantee uninterrupted access or the accuracy of all information.

To the extent permitted by applicable law, the Website and its informational content are provided on an “as available” basis without warranties regarding uninterrupted operation or error-free performance.

Nothing in these Terms limits any rights or warranties that cannot lawfully be excluded.

11. Limitation of Liability

To the extent permitted by applicable law, SWAT Roofing is not responsible for losses resulting from Website interruptions, unauthorized third-party activities, or reliance on general Website information.

This limitation does not replace or reduce obligations established by applicable law or a separately executed service agreement.

Nothing in these Terms excludes liability that cannot lawfully be limited or excluded.

12. Changes to These Terms

SWAT Roofing reserves the right to revise these Terms as our business operations, services, technologies, or legal obligations evolve.

Updated versions will be posted on this page with a revised effective date.

Continued use of the Website after revised Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.

Changes to these Website Terms do not retroactively modify executed service agreements or substitute for any consent legally required for communications.

13. Contact Us

If you have questions about these Terms & Conditions, our services, or SMS communications, please contact:

SWAT Roofing & Contracting

Website: https://swatroofing.com/